Salesforce CRM's tag archives

Rackspace Insists The “All Enterprise Cloud” Is Upon Us

Posted under CRM on Monday, 2 August 2010 by admin
In a move reminiscent of Salesforce.com’s initial marketing campaign, hosting service Rackspace launched NoMoreServers.com, a site dedicated to Computing-as-a-Service models. In 1999, Salesforce.com commenced with the “No Software” slogan that promoted Marc Benioff’s cloud-based CRM...
Rackspace Insists The “All Enterprise Cloud” Is Upon Us

Salesforce CRM says Ribbit Ribbit

Posted under CRM on Saturday, 6 February 2010 by admin
Ribbit Corporation, a VoIP company, has added a service that allows users to push voicemail from their cell phones to a Salesforce database. This updates customer records and facilitates sharing of data. Voice messages are automatically converted to text, thus eliminating manual text entry....
Salesforce CRM says Ribbit Ribbit

Taking Another Look at Chatter & Other Dreamforce Releases

Posted under CRM on Saturday, 6 February 2010 by admin
Salesforce.com’s annual Dreamforce conference ended just over a week ago, and aside from two new service-desk integrations on Force.com, the big news was about Salesforce Chatter. Yes, the “Facebook for enterprise” stole the show—even detracting from news about the specifics...
Taking Another Look at Chatter & Other Dreamforce Releases

Salesforce.com and Cisco Take Contact Management to The Cloud

Posted under CRM on Saturday, 16 January 2010 by admin
Last week, Salesforce.com announced it will partner with Cisco to deliver “the new face of customer service” by building a new contact center in the cloud. Combining Salesforce’s Service Cloud 2 with Cisco Unified Communications, the new solution uses gives SMBs the ability to run...
Salesforce.com and Cisco Take Contact Management to The Cloud

Dreamforce 09: SugarCRM Parodies Benioff, Tries to Poach Clients from Salesforce.com

Posted under CRM on Sunday, 10 January 2010 by admin
Dreamforce was getting an impressive amount of attention even before the announcement of Salesforce Chatter, and a couple software companies launched campaigns to steal some of this interest. Microsoft set up a “truth squad,” for the San Francisco event, and SugarCRM took it a step...
Dreamforce 09: SugarCRM Parodies Benioff, Tries to Poach Clients from Salesforce.com