CRM
MSI’s Connections in Kansas City
Spartanly-monikered Marketing Solutions Inc. announced the nearing of 160 members of the MSI network, with the purchase of MSI’s web-based system Connections CRM by nicely named Brotherhood Bank & Trust Company of Kansas City.
With total assets of over $470 million, Brotherhood Bank...
CRM on Mars
Mars, Pa.-based Mars National Bank (surely “Mars World Bank” or even “Mars First Planetary” would have been snappier?) has announced the selection of Open Solutions Inc.’s minimalistically christened The Complete Banking Solution to address its enterprise-wide data processing...
Pivotal for Davidson
Representatives of CDC Software announced today that Davidson Companies has chosen the Pivotal Customer Relationship Management suite of software applications for its Equity Capital Markets practice. Davidson cited Pivotal CRM’s financial services industry-specific functionality as primary...
On SOA and gaps in ERP
Like many other online outlets for our industry, ZDNet.com reported and commented on Bruce Richardson’s end-of-ERP opinions of last month. (The Chump did, too, on August 30.)
Richardson, he of AMR Research, presented a future in which “rapid adoption of service-oriented architectures...
The envelope, please (part II)
Meanwhile, Lagan CRM has announced that their major implementation for the Lancaster City Council has been nominated in the “Best Contact Center Network” category of the UK Communications in Business awards; they’ll be facing off against Orchestra, Leeds City Council, and Screwfix...
CoreTrac in Michigan
CoreTrac, provider of CRM / sales force automation solution ResourceOne, today announced that Grand Rapids, Mich.-based United Bank of Michigan has chosen ResourceOne to manage contacts and pipelines and recommend cross-sells. Under terms of the contract, ResourceOne will consolidate all...
Callidus takes a blue ribbon
Callidus Software Inc. has caught a rising star, and it is theirs. New trophy-toters Callidus has announced its bagging of CRM Magazine’s Rising Star Award for “raising the bar in customer-centric solutions and initiatives in sales performance management.” Award recipients were...
Two heartbeats
Heartbeat Software, the leading provider of key opinion leader (a.k.a. KOL) management solutions for the pharmaceutical industry, has signed deals with two of the top ten pharmaceutical companies to implement Heartbeat’s KOL Management platform. Though unnamed in press material, Heartbeat...
VERIFY that, buddy!
TICKETsage, Inc. announced the release of TicketVERIFY this week. The program is a “revolutionary” (you know that’s the company’s word) anti-scalping product designed to improve venue security by detecting the unauthorized resale or transfer of live event tickets in – get this –...
Salesboom pushes Magic Button
In response to a wave of crashes plaguing Salesforce.com that has been called farcical, Salesboom today announced the unveiling of the Salesforce Migration Magic Button developed specifically for disenchanted Salesforce customers. The recent salesforce.com crash on Black Friday was its...
