Archive for July, 2010
The first free suite
Small business solutions provider Office Interactive, Inc. has announced the launch of the first free Web-based application designed for individuals and small teams. Office Interactive an Internet-based suite of collaboration and productivity tools developed for individuals and small...
Digiknee?
Redknee Inc., a provider of infrastructure software, today announced that Digicel Group has selected the Redknee CRM Solution from the turnkey Converged Billing suite in its newly acquired El Salvador operation. Digicel Group purchased the El Salvador mobile operator Digicel Holdings Ltd in...
Huge call center for Malaysia
Malayan Banking Bhd (Maybank) has announced an investment of 16.3 million for “what is believed to be the country’s largest call center owned by a local financial provider,” according to press material. Of chief importance in the investment is the deployment of such technologies as...
The StrikeIron is hot (and clean)
The well named StrikeIron Inc., best known as provider of the Web Services Marketplace, today announced that it has partnered with ActivePrime. Under terms of the agreement, ActivePrime will integrate StrikeIron’s email verification into their CleanCRM Data cleansing software tool.
The...
Open Source And CRM
Open source has significantly altered the tech landscape in that the space is now more open to new ideas and collaborative effort. The spread of open source has also made it easier for smaller companies to deploy technology for boosting business. The CRM business application space has also...
A tale of three studies
Search CRM tells a tale of contrasting outlooks today, summarizing the findings found in two forecasts of the CRM software and services market. Studies undertaken by Forrester Research and AMR Research both see growth – and lots of it – but just how much is a matter of contention....
ERP vendor Infor on the hunt again?
Posted under ERP SOFTWARE on Monday, 19 July 2010 by admin
We've just seen the beginning of the acquisitions of Infor Global Solutions. The ERP software company, which has been in existence for barely three years, has made dozens of acquisitions over the past three years, including OS/400 software vendors like MAPICS, BRAIN, Daly.commerce, and Lilly...
Shaw? Wunderman!
Representatives of Wunderman, a unit of WPP Group’s Young & Rubicam Brands, today announced their firm’s acquisition of Shaw Marketing Group, a customer relationship management shop. The autonomous division, to be rechristened Shaw Wunderman, will be led by agency founder and...
Codestone chosen by Meditek
Codestone has been chosen to implement software for stairlift designer / manufacturer Meditek. The Durham County, N.C., based firm announced the decision to go with the Poole, U.K., based software company’s Best of Breed Business Management Software for SAP Business One.
Meditek first...
Testing the IQ
Call Center IQ representatives have announced dates and events for the 5th Contact Center Performance Measurement Summit, to be held in Miami, Fla. The IQPC Summit will feature two days of main conference sessions led by those-in-the-know, holding court on methods regarding how to overcome...
