Archive for January, 2010
Massive amount of SAP deployed
UAE conglomerate ETA & Star Group has announced the completion of a massive implementation of SAP’s mySAP Business Suite across over 70 companies in a nine-month, US $7 million project. mySAP ERP and mySAP Customer Relationship Management were rolled out across the conglomerate “in...
Netsuite 2007 new release
Posted under ERP SOFTWARE on Saturday, 30 January 2010 by admin
Software-as-a-service (SaaS) provider NetSuite announced major new release of its integrated business application platform.
Called NetSuite 2007, the application is a single hosted platform running entirely from a single database, on which to run an entire business, covering everything...
Pros and cons of Open source vis a vis SaaS for an SMB
The key factors that influence an SMB’s choice of CRM, whether SaaS or open source, are expense, time taken to go live, extent of customization, dependability of the software, vendor’s standing in the market, and data security.
A short-term CRM deployment is achieved in a more...
ResponseTek readies response
Customer experience management software and solutions provider ResponseTek Networks Corp. and Lloyds TSB, having announced a joint Customer Service Week project, are probably quite busy as you read this.
Through Friday, ResponseTek will be collecting and analyzing customer experience...
As the market turns, episode #1732
All, right, the latest chapter is out! And they even released the news on a Saturday! The headlines online today read “CDC Software to Hold a Conference Call June 27 at 4:30 p.m. EDT to Discuss its Proposed Increased Offer to the Shareholders of Onyx Software Corporation.” The...
SAP: C’est chic, c’est magnifique!
SAP AG is no Europhobe. To prove it, SAP representatives have announced it will provide enhancements to mySAP ERP to assist businesses and banks worldwide in “reap[ing] the benefits of the upcoming Single Euro Payments Area (SEPA) to increase the efficiency of cross-border electronic...
Shifting to SaaS – part 1
The growth of SaaS is being driven by an increase in the demand for cost- and operational-efficiency in enterprise applications. The spread of the Internet and the rate at which open source is growing and gaining acceptance is an encouraging sign for vendors who intend to offer SaaS. The...
Intrado: They love L.A.
Intrado Inc., a provider of integrated data and telecommunications solutions and VoIP emergency 911 services, today announced that it its deployment of Intrado V9-1-1 services in Los Angeles County. Intrado needn’t have reminded the Chump that this is the first VoIP emergency 911 services...
Gartner claims RFID to be worth three billion dollars by 2010
Posted under ERP SOFTWARE on Friday, 29 January 2010 by admin
RFID, or radio frequency identification, has been hailed for its promise as a superior way to keep tabs on merchandise in warehouses and retail outlets. Scanning of data-laden chips on pallets and products would help keep inventories in order and assure buyers that they're not...
E-Gain becomes 10 years old
E-Gain is an established name in the field of multi-channel customer service and knowledge management software. E-Gain OnDemand, the hosted version of its EGain Service software suite., has completed 10 years today. E-Gain considers itself to be “the industry’s first-ever hosted...
